Privacy Policy
Last updated: 27 July 2026
We collect what we need to enrol you, teach you, take your payment and support you — and nothing we don't. We never see or store your card details; our payment aggregator handles those. We don't sell your data. You can ask us what we hold about you, correct it, or ask us to delete it, by writing to grievance@marutiaitech.com.
1. Who is responsible for your data
Maruti AI Technology, Patna, Bihar, India, is responsible for the personal data described here. For any privacy question or request, contact grievance@marutiaitech.com or our published number.
2. What we collect
| Category | Examples | When |
|---|---|---|
| Identity | Name, date of birth, gender, photograph, ID proof | Enrolment |
| Contact | Mobile, WhatsApp number, email, address, city | Enquiry, enrolment |
| Education & professional | Qualification, college, year, current role | Enquiry, enrolment, internship application |
| Payment | Amount, date, transaction/order ID, payment method type, aggregator reference. Not card numbers, CVV or expiry | Payment |
| Academic | Attendance, assessment scores, project submissions, certificate records, LMS activity | During a Course |
| Support | Enquiry messages, call notes, WhatsApp and email correspondence, complaint records | Ongoing |
| Technical | IP address, browser and device type, pages viewed, referring URL, cookie identifiers | Website use |
| Media | Photographs or video of classes, events and project showcases | With consent |
| Recruitment | Resume, portfolio links, interview notes | Internship or job application |
3. Why we use it, and on what basis
| Purpose | Basis |
|---|---|
| Registering your enrolment and delivering your Course | Performance of our contract with you |
| Processing payments, issuing receipts and invoices | Contract and legal obligation |
| Recording attendance, assessing you, issuing and verifying certificates | Contract |
| Responding to enquiries and providing support | Your consent / legitimate interest |
| Sending batch, class, fee and administrative notices | Contract |
| Sending offers, new-course announcements and newsletters | Your consent — withdrawable at any time |
| Improving the website and our Courses | Legitimate interest |
| Preventing fraud and misuse | Legitimate interest and legal obligation |
| Keeping tax, accounting and statutory records | Legal obligation |
| Publishing your photograph or project in our marketing | Your explicit, separate, withdrawable consent |
4. Payment data — stated plainly
Online payments are processed by our payment aggregator, which is PCI DSS compliant. Your card number, CVV and expiry date are never transmitted to, collected by, or stored on our systems. We receive only a transaction reference, the amount, the status and the method type, which we need in order to reconcile your fee and issue a receipt. We do not store card-on-file details; where a saved-card facility is offered, it is provided by the aggregator using tokenisation.
5. Who we share it with
We share personal data only with parties who need it to provide our services, and only to the extent needed:
- Payment aggregator — to process payments and refunds.
- Hosting and cloud infrastructure — to run the website and LMS.
- Communication providers — email, SMS and WhatsApp Business providers, to send you notices.
- Analytics providers — website usage data, in de-identified form where possible, subject to your cookie consent.
- Learning management system — to give you course access.
- Examination bodies or certification vendors — only where you have enrolled in a Course that requires registering you with them, and only with your knowledge.
- Employers or recruiters — only your profile and only with your explicit consent, as part of placement support.
- Professional advisers, auditors and authorities — where legally required.
We do not sell your personal data, and we do not share it with advertisers for their own purposes.
6. Where your data is stored
We host on infrastructure located in India. Where any service provider processes data outside India, we require contractual safeguards; for payment-related data, our aggregator is responsible for compliance with applicable data-localisation requirements.
7. How long we keep it
| Data | Retention |
|---|---|
| Enquiry data with no enrolment | 24 months from last contact |
| Enrolment, academic and certificate records | 8 years (certificate verification must remain possible) |
| Payment and invoice records | 8 years, as required for tax and accounting |
| Support and complaint records | 3 years from closure |
| Marketing consent records | Until withdrawn, plus 1 year of proof |
| Website analytics | 14 months |
| Recruitment data (unsuccessful) | 12 months |
8. Your rights
You may ask us to: tell you what personal data we hold about you and why; correct anything inaccurate or incomplete; delete data we no longer have a lawful reason to keep; stop sending you marketing; withdraw a consent you previously gave; or nominate someone to exercise these rights if you cannot.
Write to grievance@marutiaitech.com with enough detail for us to identify you. We respond within 30 days. Some data we must keep despite a deletion request, such as payment records required by tax law and certificate records needed for verification; if that applies we will tell you which data and why.
9. Marketing
We send course and offer information only if you have opted in, or if you are an existing Learner and the message is about something related to what you enrolled in. Every marketing email has an unsubscribe link; you can reply STOP to WhatsApp or SMS, or write to us. Withdrawing marketing consent does not affect administrative messages about a Course you are enrolled in.
10. Children
Our services are intended for people aged 18 and over, and for younger Learners enrolled by a parent or guardian. Where a Learner is under 18, we process their data on the basis of the guardian's consent, we do not use it for behavioural advertising or tracking, and a guardian may exercise all the rights in §8 on their behalf.
11. Security
We use HTTPS/TLS across the website, role-based access controls, password hashing, restricted administrative access, and regular software updates. We keep physical records in locked storage at our centre. No system is perfectly secure; if a breach affects your personal data and is likely to cause harm, we will notify you and the relevant authority without undue delay.
12. Cookies
See our Cookie Policy at marutiaitech.com/cookie-policy. Non-essential cookies are set only after you consent, and you can change or withdraw that choice at any time.
13. Changes
We may update this policy. The "Last updated" date will change, and we will notify you of material changes by email.
14. Contact and complaints
Privacy questions and requests: grievance@marutiaitech.com · our published number · Patna, Bihar.
If you are not satisfied with our response, our escalation process is at marutiaitech.com/grievance-redressal.
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